Cookie Policy and Privacy

Privacy matters but it can be confusing. This page explains our approach to privacy and how it affects you.

Cookies, a summary of how we collect data:-

We collect anonymous statistics about your visit, like which of our pages you viewed, using Google Analytics. This requires the _gat and _ga cookie to be stored in your browser. You can opt out at anytime here.
Some 3rd parties like Facebook and Twitter may know you visited this website if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
We never share your data with 3rd parties except to help us deliver our own services.
These are just the key points. If you need detail, keep reading.

What we collect

We may collect the following information from direct communication with yourself, by giving us your data we assume consent to keep this unless otherwise stated:

  • name
  • address
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

These are just the key points. If you need detail, keep reading.

Measuring visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our site are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

You can learn more about Google Analytics or opt out if you wish.

Social networks

These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.

To do so we embed code that the social networks provide and we do not control ourselves. To function, their buttons generally know if you’re logged in; for example, Facebook uses this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.

Social networks, therefore, could know that you’re viewing this website if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.

Emails

If you contact us, or enquire about our services, we may, in the future, send you email notifications. You have the ability to opt out of any of this communication at any time. We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

Security

bluebox takes many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

  • Hardware stored in secured datacentres
  • All access to information restricted by password
  • Restrictions to what information can be accessed
  • While we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Data finding

bluebox makes use of various 3rd party APIs to collect information about websites, for example, we use the Google Maps API to gather local presence information (see Google Map’s privacy policy).

Updates to this policy

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.

The identity of bluebox

If there are any questions regarding this Privacy Policy you may contact us using the information below.

Bluebox Software Limited
The Old Cornstore
Canalside Offices
Lowesmoor Wharf
Worcester
WR12RR

E-mail: hello@wearebluebox.com
Telephone: 01905 432000

Any questions?

Our customers may submit enquiries regarding personal data protection, privacy and security matters to the bluebox Data Controller Jason Peachey E-mail: jason@wearebluebox.com or in writing at the above address.

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